Privacy Policy

Last updated: 18 August 2026

This Privacy Policy explains how personal information is collected, used and protected when you visit getonlinenow.co.uk, contact Get Online Now or become a client.

Contact: hello@getonlinenow.co.uk

1. Information I May Collect

Depending on how you interact with Get Online Now, I may collect:

• Your name

• Business name

• Email address

• Telephone number

• Website address

• Details submitted through contact or quote forms

• Information you provide about your business or project

• Emails, WhatsApp messages and other correspondence

• Billing and payment records

• Information required to deliver agreed services

• Website usage and analytics information where you have consented to relevant cookies

• Basic technical information such as browser type, device type and pages visited

I only collect information reasonably required to respond to enquiries, provide services, manage client relationships and operate the website.

2. How Information Is Collected

Information may be collected when you:

• Submit a website form

• Email Get Online Now

• Contact through WhatsApp or another communication service

• Request a quote

• Purchase or agree to a service

• Provide information during an ongoing project

• Use the website after accepting optional analytics or advertising cookies

Some technical information may be collected automatically by the website hosting platform where required for the website to function securely.

3. How Your Information Is Used

Personal information may be used to:

• Respond to enquiries

• Prepare quotations and proposals

• Discuss potential projects

• Deliver website, SEO, content and digital marketing services

• Manage ongoing client relationships

• Process invoices and business records

• Provide support

• Communicate about work already agreed

• Monitor website performance where analytics consent has been given

• Improve Get Online Now services

• Meet accounting, tax and legal obligations

• Protect the website and business from misuse or fraud

4. Lawful Bases

Depending on the circumstances, information may be processed under one or more of the following lawful bases:

Contract

Where information is needed to provide a service you have requested or to take steps before entering into a contract.

Legitimate Interests

Where information is reasonably needed to operate Get Online Now, respond to business enquiries, manage client relationships or protect the business, provided those interests do not override your rights.

Legal Obligation

Where information must be retained or processed to comply with tax, accounting or other legal requirements.

Consent

Where you actively agree to a particular use, such as optional analytics or advertising cookies.

Consent can be withdrawn where consent is the lawful basis being relied upon.

5. Marketing

Submitting an enquiry does not automatically add you to a general marketing mailing list.

If Get Online Now introduces promotional email marketing in future, appropriate consent or another lawful basis permitted by applicable law will be used.

You can ask to stop receiving marketing communications at any time.

Service emails relating to an existing project or client relationship are separate from general marketing messages.

6. Cookies and Analytics

Get Online Now may use cookies and similar technologies.

Essential technologies may operate where required for the website to function.

Optional analytics or advertising technologies will only be activated where the required consent has been provided.

More information is available in the Cookie Policy.

7. Who Information May Be Shared With

Personal information may be processed by trusted service providers used to operate Get Online Now, such as:

• Website hosting providers

• Domain providers

• Email providers

• Analytics providers

• Accounting or invoicing services

• Cloud storage providers

• Form providers

• Advertising platforms

• Communication platforms

• Professional advisers where required

Examples of platforms that may be used include Hostinger, Google and Meta.

Only information reasonably required for the relevant service will be shared.

Personal information will not be sold to third parties.

8. Client Website Data

When Get Online Now works on a client's website, analytics, advertising account, email system or other digital service, Rob may have access to personal information belonging to that client's customers or users.

In those situations, the client will normally remain responsible for deciding how that information is used and Get Online Now may act as a service provider processing information on the client's behalf.

Separate data-processing arrangements may be agreed where appropriate.

9. International Data Processing

Some technology providers used by Get Online Now may process information outside the United Kingdom.

Where this occurs, Get Online Now will use providers that offer appropriate mechanisms for protecting personal information under applicable UK data-protection requirements.

10. How Long Information Is Kept

Information is kept only for as long as there is a reasonable business or legal need for it.

Typical retention periods may include:

• Unsuccessful enquiries: normally up to 24 months

• Client project correspondence: normally for the duration of the relationship and a reasonable period afterwards

• Contracts, invoices and financial records: retained for the period required for tax, accounting and legal purposes

• Analytics information: according to the retention settings of the relevant analytics service

• Marketing information: until consent is withdrawn, an objection is made or the information is no longer required

Information may be deleted earlier where there is no longer a valid reason to retain it.

11. Information Security

Reasonable measures are used to protect personal information from unauthorised access, loss, alteration or disclosure.

Access to business accounts and services is restricted and suitable account-security measures are used where available.

No internet-based system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances, you may have rights relating to your personal information, including the right to:

• Ask what personal information is held about you

• Request a copy of your information

• Ask for inaccurate information to be corrected

• Ask for information to be deleted in certain circumstances

• Ask for use of information to be restricted

• Object to certain uses of your information

• Withdraw consent where processing relies on consent

• Request transfer of certain information where applicable

Requests can be sent to:

hello@getonlinenow.co.uk

Identity verification may be required before certain requests can be completed.

13. Complaints

If you have concerns about how your information has been handled, please contact Get Online Now first so the issue can be reviewed.

You have the right to raise a concern with the UK Information Commissioner's Office where appropriate.

14. Third-Party Websites

The Get Online Now website may contain links to websites or services operated by third parties.

Get Online Now is not responsible for the privacy practices of external websites.

15. Changes to This Policy

This Privacy Policy may be updated when services, technology or legal requirements change.

The latest version will always be published on getonlinenow.co.uk with its revision date shown at the top.